Amen to that Kevin! I agree that having an ongoing plan of intranet improvement is much more important than any one-off project. I’d go so far as to say: don’t both redesigning the intranet if you don’t have ongoing resources for further improvement.
That being said, intranet design and redesign projects are extremely common (which is why our next book, out in September, is on this topic). If we are going to do them, better to do them right…